COVID-19 Update Announcement
Well, we’ve missed you all – hope you have missed us too. We’ve been operating online behind closed doors, and we are very grateful to all our customers old and new that have supported us through this period. But as I say we’ve missed you.
So now Boris has spoken and told us (not personally obviously) that we can open to customers on the 15th of June we are going to do just that, although it will be slightly different.
We want to ensure the safety of both our staff and customers, so we will be operating on an appointment only basis for while. We will be adhering to all of the Government Guidelines on Covid-19 and to ensure we can clean down regularly for all our safety we will also be limiting our hours for customer visits:
- Monday, Tuesday, Thursday, Friday – 12pm to 5pm
- Saturday 10am – 4pm
- Wednesday and Sunday – Closed
We feel our store is well placed to accommodate social distancing, but to help matters further we have relocated all of our acoustic guitars and amps to our Studio, which is directly opposite the shop. We also have a new pre-owned section downstairs with a great selection of second hand gems.
To make an appointment click here
Once we have your details we’ll make contact to find out what you want to try so we can get it ready for you.
Unfortunately we can’t accommodate general browsing at this time, so you will be allocated a room and we will get guitars, amps, pedals etc. ready for you to try. Appointments will be limited to 2 people from the same household, so please do not come “en masse”.
Once an item has been tried we will put into quarantine until we have fully cleaned it down – we will give you guidance on entering the store.
We will not be taking repairs into the main shop at this stage, and more information on this will follow over the next few days.
Although we will not be open to passing trade we will continue to operate click and collect through our website and over the phone. We can pass goods over outside the shop at a safe distance. This is ideal for strings, accessories etc. – not all of which are on our website, so please phone and check if there is something you need.
We will continue to keep you updated as the 15th approaches, so please keep an eye on our social media and website.
Once again I’d like thank you all for your continued support – stay safe and hopefully we’ll see you all very soon.
Sound Affects Team